Company Overview: As a leading force in the medical billing industry, our company is committed to excellence and innovation in healthcare financial management. With a rich history of serving a diverse range of healthcare providers, we specialize in optimizing collections to ensure our clients achieve their financial goals. We are now seeking a seasoned Internal Operations Manager with a strong background in medical revenue cycle management and billing processes to join our team.

The Role: As the Internal Operations Manager, you will play a pivotal role in overseeing our day-to-day operations, focusing on enhancing efficiency, productivity, and profitability within our medical billing agency. Your expertise will be crucial in streamlining processes, implementing best practices, and leading our dedicated team towards achieving operational excellence.

Key Responsibilities:

• Lead and manage internal operations for billing and RCM teams, ensuring alignment with company objectives.
• Develop and implement strategies to optimize billing processes, reduce denials, and improve cash flow.
• Oversee the management of accounts, from coding, initial billing, payment and denial posting, AR collections to customer and patient service.
• Collaborate with teams to identify areas for improvement and implement innovative solutions.
• Ensure compliance with industry regulations and standards, maintaining the highest level of integrity and confidentiality.
• Analyze performance metrics, providing reports to senior management and recommending strategic adjustments.
• Mentor and develop staff, fostering a culture of continuous improvement and professional growth.

Qualifications:

• Bachelor’s degree in Business, Healthcare Administration, or related field. Master’s a plus.
• Minimum of 5 years’ experience in medical revenue cycle management, with at least 3 years in a leadership role.
• Proven track record of improving revenue cycle metrics in a healthcare setting.
• Strong understanding of medical billing software, coding, and regulatory compliance requirements.
• Excellent leadership, communication, and organizational skills.
• Ability to analyze data, identify trends, and implement strategic solutions.
• Commitment to exceptional service and teamwork.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative work environment committed to innovation and excellence.
• Impactful work that makes a difference in the healthcare industry.

Application Process: If you are passionate about improving healthcare financial management and possess the skills and experience we’re looking for, we would love to hear from you. Please submit your resume and a cover letter detailing your qualifications and why you believe you are the perfect fit for this role.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Paducah, KY: Relocate before starting work (Required)

Work Location: In person